FAQs

1. How do I track my order?
After placing your order, you’ll receive a confirmation email or text message, depending on the contact info you provided.
Once your order ships, we’ll send a confirmation email with your tracking number, so you can follow its progress.
If you didn’t receive it, please check your spam/junk folder or contact us at contact@luvora-life.com
2. Do you offer discounts?
Sometimes we do! Stay in the loop by subscribing to our newsletter.
3. Didn’t receive an order confirmation or shipping notification?
If you entered the correct email or phone number, you should have received a confirmation when completing your order.
Check your spam/junk folder if you don’t see it. If you still can’t find it, contact contact@luvora.com.
4. Can I cancel or modify my order after it is placed?
Please contact us within 24 hours at contact@luvora-life.com to request a change or cancellation.
Since we start processing orders quickly, changes aren’t always possible, but we’ll do our best to accommodate you.
If the order can’t be canceled in time, you may return or exchange it after delivery.
5. Why is my order shipping in multiple packages?
If your order contains multiple items, they may ship from different locations or arrive in separate packages on different dates. There are no extra charges for split shipments.
6. What if my order is missing, damaged, or incorrect?
Contact us immediately at contact@luvora-life.com We’ll help resolve any issues, whether your package is lost, damaged, or incorrect.
7. Do you welcome partnerships and social media collaborations?
Absolutely! We welcome collaborations and may provide free products for those who wish to share and test them.
If you’d like to start a partnership, please email us at contact@luvora.com.